Alienate420
Member
Man am I glad I avoided this headache.
well I got almost 2 days of use from my repaired iolite... this morning about 15 minutes into a session, the mouthpiece stem melted off.
I received a reply back from Oglesby & Butler regarding my melted mouthpiece... "We are very sorry this has happened to you and would like to replace your mouthpiece with a pack of 3x Extended mouthpieces." Hopefully what they send is not more of the same defective mouthpieces.
Great info KJ. Thanks. I just received my order of Vector. I'm tossing the Ronson I have.
I just received an email from Oglesby & Butler regarding the melting mouthpieces.... "Thank you for your emails. After extensive analysis and investigation of your feedback, we are responding to the situation by replacing the plastic mouthpiece connection with stainless steel.
We will be sending you a replacement shortly. Thank you for your patience and understanding."