@b$+r@c+
Member
...Anyone wanna help troubleshoot?
I just picked up a 600W Lumatek with a Lumatek bulb. The first bulb blew after 10 minutes into its second 12 hr. cycle, so I plugged in an Eye Hortilux bulb which worked fine (even being old as a dinosaur).
Tech support (Vince?) was very helpful in sending a replacement, but now that I've plugged a second LUMATEK bulb into a Lumatek ballast...well let's just say I'm back to the prehistoric Eye.
Why/how is this situation even feasable? The tech guy was seemingly quite surprised at the first one, but he doesnt know about the second yet, as they're apparently closed until 7/26
ANY ideas would be helpful, I'm very confused and quite frankly gettin' a little agitated!
I just picked up a 600W Lumatek with a Lumatek bulb. The first bulb blew after 10 minutes into its second 12 hr. cycle, so I plugged in an Eye Hortilux bulb which worked fine (even being old as a dinosaur).
Tech support (Vince?) was very helpful in sending a replacement, but now that I've plugged a second LUMATEK bulb into a Lumatek ballast...well let's just say I'm back to the prehistoric Eye.
Why/how is this situation even feasable? The tech guy was seemingly quite surprised at the first one, but he doesnt know about the second yet, as they're apparently closed until 7/26
ANY ideas would be helpful, I'm very confused and quite frankly gettin' a little agitated!