Seedebay Customer Service Experience - Page 4 - Seedbay - International Cannagraphic Magazine Forums

Peripheral · 04-18-2017, 04:52 PM

Quote:

Originally Posted by cureious

No update.

I just sent OP another message for a status on the shipment. 3 weeks and no reply from OP.

Bad news on the home front, my step mom's cancer has moved from her lung to her brain, and liver. I was going to use Lifesaver to make the oil for her.....5 months behind making oil for her.....

I am a veteran, and my patience has F*#*%&% run out!!!!!!!!!!!!!!!!!!!!!!!!!
I feel my rage building up from being ignored.!!!!!!!!!!!!!!!!!!!!!! !!!

Not for nothing, but it sounds like there is more to your story.. So many people seem to get their orders just fine..

Ogtg2213 · 04-18-2017, 05:22 PM

Quote:

Originally Posted by Peripheral

Not for nothing, but it sounds like there is more to your story.. So many people seem to get their orders just fine..

Yeah some people get orders filled within a week, or a month, or more.... some people don't get the orders at all (me) why? We will never know due to the lack of support we get as coustmers, but when there promoting something seedbay support can post on here 10 times in one day, but there far to busy to answer emails? Seriously?

How hard it it to answer an email? Or run to a post office and mail something?pay your breeders?

I know I can do it the very next business day when someone emails me or asks me to send something.

It's no way to run a buisness, that's for sure. This is 2017 and with so many other good options available I don't know why anyone would ever put up with this kinda treatment. It's very sad that they went from hero to zero in the last little while.

Rubber Chicken · 04-21-2017, 02:42 AM

I get they feeling that seedbay has given up trying......

I have messaged Seedbay Support a few times but no reply.

I was trying to find out if some items were still available and make an order but i guess they didn't want the money??

Peripheral · 04-21-2017, 12:27 PM

Quote:

Originally Posted by Rubber Chicken

I get they feeling that seedbay has given up trying......

I have messaged Seedbay Support a few times but no reply.

I was trying to find out if some items were still available and make an order but i guess they didn't want the money??

Whatever you were looking for was either on seedbay, or it wasnt.

What is seedbay support supposed to do, help you learn the search or browse function on seedbay?

Rubber Chicken · 04-21-2017, 12:59 PM

Dude, they have a whole lot of seeds that aren't listed.....

That's why i ASK them via pm if some things are available even if not listed.

I've been checking seedbay for about 7 years.

Jackass.

chuckyoufarley · 04-21-2017, 01:06 PM

i have not had any issues with seedbay in the 12 yrs since i started buying seeds and i spent about 3 grand. get a money order ,send it the way they say to send it ,seeds get back to me in 2 1/2 weeks there and back

rolandomota · 04-21-2017, 02:22 PM

Damn cureious im sorry to hear about your moms cancer. Make rso from whatever weed she needs it right away. Im glad shes willing to take it some people just wont do it even if they have a few days to live.

shaggyballs · 04-21-2017, 06:01 PM

I got a response from seedbay today....Thank you seedbay!

cureious · 04-21-2017, 09:05 PM

Quote:

Originally Posted by Peripheral

Not for nothing, but it sounds like there is more to your story.. So many people seem to get their orders just fine..

Not for nothing, you're an idiot.
"I've sent 5 emails to inquire about my order to support@seedbay.com with not 1 reply; December 08, 2016, January 08, 2017, January 25, 2017, February 3, 2017, and February 6, 2017"

Quote:

Originally Posted by chuckyoufarley

i have not had any issues with seedbay in the 12 yrs since i started buying seeds and i spent about 3 grand. get a money order ,send it the way they say to send it ,seeds get back to me in 2 1/2 weeks there and back

Good thing you never had an issue and relied on support@seedbay.com to read and respond.

cureious · 04-21-2017, 09:20 PM

Good news, OldPink came through. I picked up my package today.

They took VERY good care of me considering the circumstances.

Advice for US cash customers based on my experience, do not ever use US Postal service. SEND CASH IN OVERNIGHT PACKAGE VIA UPS, FEDEX.

Hopefully Seedbay and SeedBotique will openly address their poor correspondence/customer service, to eliminate any doubts customers may currently be experiencing. I know I will place a future order, dependant on what I see from them going forward regarding this issue.

04-21-2017, 02:42 AM	#33
Rubber Chicken Member Join Date: Jun 2015 Posts: 663	I get they feeling that seedbay has given up trying...... I have messaged Seedbay Support a few times but no reply. I was trying to find out if some items were still available and make an order but i guess they didn't want the money??
	Quote 2 members found this post helpful.

04-21-2017, 12:59 PM	#35
Rubber Chicken Member Join Date: Jun 2015 Posts: 663	Dude, they have a whole lot of seeds that aren't listed..... That's why i ASK them via pm if some things are available even if not listed. I've been checking seedbay for about 7 years. Jackass.
	Quote 3 members found this post helpful.

04-21-2017, 01:06 PM	#36
chuckyoufarley Senior Member Join Date: Feb 2004 Location: i dont live i exist Posts: 7,439	i have not had any issues with seedbay in the 12 yrs since i started buying seeds and i spent about 3 grand. get a money order ,send it the way they say to send it ,seeds get back to me in 2 1/2 weeks there and back __________________ KEEPEM GREEN-N-GIRLIE PEACE CHUCKY jack & jill went up the hill to score a bag of grass jack was swift & rolled a spliff now he's gettin some ASS i'm never alone even when i'm by myself
	Quote

04-21-2017, 02:22 PM	#37
rolandomota Member Join Date: Apr 2014 Posts: 853	Damn cureious im sorry to hear about your moms cancer. Make rso from whatever weed she needs it right away. Im glad shes willing to take it some people just wont do it even if they have a few days to live.
	Quote 1 members found this post helpful.

04-21-2017, 06:01 PM	#38
shaggyballs Senior Member Join Date: Nov 2012 Location: Hold your hand up...right about there! Posts: 1,975	I got a response from seedbay today....Thank you seedbay! __________________ Vote no to legalize cannabis or else! HydroBuddy Nute calculator Ins and outs of Pythium OVERGROW FAQ SEEDPAC Politically Active Cannabis Fighting for Michigan's Medical Marihuana Patients and Caregivers rights I am free because I know that I alone am morally responsible for everything I do. I am free, no matter what rules surround me. If I find them tolerable, I tolerate them; if I find them too obnoxious, I break them. I am free because I know that I alone am morally responsible for everything I do.
	Quote 1 members found this post helpful.

04-21-2017, 09:20 PM	#40
cureious Member Join Date: Jan 2009 Posts: 101	Good news, OldPink came through. I picked up my package today. They took VERY good care of me considering the circumstances. Advice for US cash customers based on my experience, do not ever use US Postal service. SEND CASH IN OVERNIGHT PACKAGE VIA UPS, FEDEX. Hopefully Seedbay and SeedBotique will openly address their poor correspondence/customer service, to eliminate any doubts customers may currently be experiencing. I know I will place a future order, dependant on what I see from them going forward regarding this issue.
	Quote 2 members found this post helpful.