Seedebay Customer Service Experience - Seedbay - International Cannagraphic Magazine Forums

cureious · 02-07-2017, 10:13 PM

NONE and I am not sure they have anyone monitoring support@seedbay.com

I have only had the courage to take the risk to purchase seeds twice, 2007 or 8? and recently in November 2016. Both times I chose Seedbay due to their reputation, although I was forced to reluctantly purchase from 2 additional seed banks because Seedbay did not have what I wanted.

The first time was good; They received my payment within 1 week, I received my seeds within 30 days.

My recent order is beyond awful; November 10, 2016 I won my Lifesaver seeds. On 11/15/2016 I mailed 3 cash orders for seeds in 3 separate envelopes with cash wrapped in green construction paper with the order wrapped around it in a letter sized envelope to 3 different seed vendors; 1 in Spain to Ace Seeds, 2 in the UK to Seedbay and Seedsman.

I've sent 5 emails to inquire about my order to support@seedbay.com with not 1 reply; December 08, 2016, January 08, 2017, January 25, 2017, February 3, 2017, and February 6, 2017

I successfully received my Ace Seeds order December 7, 2016, and my Seedsman order January 25, 2017.

At this point, I am behind 2 months, and if I want to make oil for 2 people I know that NEED it (FREE of course) as planned, I'll have to source Lifesaver from another seed bank.

Extremely disappointed

oldpink · 02-08-2017, 12:22 PM

cureious
can you PM me your correct order No
the one from your previous pm's isn't a valid order number then I can check it out

OP

cureious · 02-08-2017, 02:14 PM

Quote:

Originally Posted by oldpink

cureious
can you PM me your correct order No
the one from your previous pm's isn't a valid order number then I can check it out

OP

Sent, ty

hodowca · 03-14-2017, 12:50 PM

I have the same problem with my order. I am 10 years on this site and now I have a problem. I sent the money they received them. On seedbay appeared the inscription "Shipping", it was exactly on 9 February. Today there are 5 weeks of dispatch and I still do not have my seed ... I'm beginning to fear I lost my money.

Seedbay Support wrote me to wait another week longer because they have a lot of late orders ...
So I wait some time and write here or have been delivered or not, but always came from them after a maximum of 15 days ... Very sad.

chuckyoufarley · 03-14-2017, 02:02 PM

i have made 30 orders or better and have not been disappointed once ,ive even been sent stuff i didnt order .a cpl times they sent twice for some reason .so hang in peoples

hodowca · 03-14-2017, 04:39 PM

yes me too ordered many times but this is first time when I am disappointed. I still have hope seeds come to me... i never wait so long like now

mamboo · 03-24-2017, 12:55 AM

I've been waiting on an order since march 5th. that was paid for and confirmed through western union.

Seedbay Support · 03-24-2017, 02:44 PM

Please PM oldpink if you have not already.

Quote:

Originally Posted by mamboo

I've been waiting on an order since march 5th. that was paid for and confirmed through western union.

Bjorn to farm. · 03-24-2017, 03:06 PM

I'm on the shit list of border security. They seize seeds on me. I even got "the letter" saying they seized some "suspected marihuana" on me..... so my first
Seedbay order was seized, I presume, so the nice people here re-sent my order even though it wasn't their fault. Thanks and those seeds I got are vigorous mother fuckers!

mamboo · 03-24-2017, 05:19 PM

Quote:

Originally Posted by Seedbay Support

Please PM oldpink if you have not already.

I have plenty.. and no results yet

02-07-2017, 10:13 PM	#1
cureious Member Join Date: Jan 2009 Posts: 101	Seedebay Customer Service Experience NONE and I am not sure they have anyone monitoring support@seedbay.com I have only had the courage to take the risk to purchase seeds twice, 2007 or 8? and recently in November 2016. Both times I chose Seedbay due to their reputation, although I was forced to reluctantly purchase from 2 additional seed banks because Seedbay did not have what I wanted. The first time was good; They received my payment within 1 week, I received my seeds within 30 days. My recent order is beyond awful; November 10, 2016 I won my Lifesaver seeds. On 11/15/2016 I mailed 3 cash orders for seeds in 3 separate envelopes with cash wrapped in green construction paper with the order wrapped around it in a letter sized envelope to 3 different seed vendors; 1 in Spain to Ace Seeds, 2 in the UK to Seedbay and Seedsman. I've sent 5 emails to inquire about my order to support@seedbay.com with not 1 reply; December 08, 2016, January 08, 2017, January 25, 2017, February 3, 2017, and February 6, 2017 I successfully received my Ace Seeds order December 7, 2016, and my Seedsman order January 25, 2017. At this point, I am behind 2 months, and if I want to make oil for 2 people I know that NEED it (FREE of course) as planned, I'll have to source Lifesaver from another seed bank. Extremely disappointed
	Quote 1 members found this post helpful.

02-08-2017, 12:22 PM	#2
oldpink Retired Join Date: Apr 2004 Location: sowing the seeds of love Posts: 5,952	cureious can you PM me your correct order No the one from your previous pm's isn't a valid order number then I can check it out OP __________________ Fly On My Sweet Angel Williamina Queen, 26.5.43 - 22.3.06 shine on 11/07/06 "Like Rick, I don't find it easy to express my feelings in words, but I loved him and will miss him enormously".David Gilmour Monday 15th September 2008 Gypsy is finally Free
	Quote

03-14-2017, 12:50 PM	#4
hodowca Member Join Date: Apr 2008 Location: 52N Posts: 559	I have the same problem with my order. I am 10 years on this site and now I have a problem. I sent the money they received them. On seedbay appeared the inscription "Shipping", it was exactly on 9 February. Today there are 5 weeks of dispatch and I still do not have my seed ... I'm beginning to fear I lost my money. Seedbay Support wrote me to wait another week longer because they have a lot of late orders ... So I wait some time and write here or have been delivered or not, but always came from them after a maximum of 15 days ... Very sad. __________________
	Quote

03-14-2017, 02:02 PM	#5
chuckyoufarley Senior Member Join Date: Feb 2004 Location: i dont live i exist Posts: 7,439	i have made 30 orders or better and have not been disappointed once ,ive even been sent stuff i didnt order .a cpl times they sent twice for some reason .so hang in peoples __________________ KEEPEM GREEN-N-GIRLIE PEACE CHUCKY jack & jill went up the hill to score a bag of grass jack was swift & rolled a spliff now he's gettin some ASS i'm never alone even when i'm by myself
	Quote 3 members found this post helpful.

03-14-2017, 04:39 PM	#6
hodowca Member Join Date: Apr 2008 Location: 52N Posts: 559	yes me too ordered many times but this is first time when I am disappointed. I still have hope seeds come to me... i never wait so long like now __________________
	Quote 2 members found this post helpful.

03-24-2017, 12:55 AM	#7
mamboo Member Join Date: Mar 2014 Posts: 105	I've been waiting on an order since march 5th. that was paid for and confirmed through western union. __________________ Plant your own garden and decorate your own soul Instead of waiting for someone to bring you flowers..
	Quote 1 members found this post helpful.

03-24-2017, 03:06 PM	#9
Bjorn to farm. Member Join Date: Feb 2017 Posts: 197	I'm on the shit list of border security. They seize seeds on me. I even got "the letter" saying they seized some "suspected marihuana" on me..... so my first Seedbay order was seized, I presume, so the nice people here re-sent my order even though it wasn't their fault. Thanks and those seeds I got are vigorous mother fuckers!
	Quote 1 members found this post helpful.