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| Forums > ICMag Vendor Forums > Seedbay > Why wont anyone from Seedbay reply to my emails? | ||
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11-23-2013, 07:13 AM
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#1 |
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Member
Join Date: Feb 2006
Posts: 51
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Why wont anyone from Seedbay reply to my emails?
I have sent multiple emails to support@seedbay.com from my hushmail email and have gotten no reply. I sent $40 cash for an auction of CHS Ultimix and I dont see they have received it yet. Its been 11 days from the US, so I'm not sure if it's lost/stolen or I should wait longer. But what does really perturbs me is, I have sent 2 emails 3 days ago and have heard nothing back. Is this normal for seedbay support?
I'm thinking I just threw away $40... DG |
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11-23-2013, 07:23 AM
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#2 |
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Frosty Half-Ginger
Join Date: Nov 2011
Location: High, up on the Maine
Posts: 4,864
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If/when they do answer, the typical response is to wait 30 days from when you mailed it before contacting SBay again. Then if they've had local issues ie. strikes, holidays, bad storms, they'll often ask you to wait 2 more weeks. At least that's how its gone down for me.
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Mental Floss x Blockhead Test Grow SSC Lot M69 F2??? The Crap I Have to Deal with...
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11-23-2013, 07:42 AM
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#3 |
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Administrator
 Join Date: Jan 2004
Posts: 6,569
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Don't go pressing the panic button just yet... I believe they are working hard at the moment with several specials going over there...and it is the holidays coming up. Always a crazy time for the post we hear.
If you got your post count up to 50 you could send Clarence a PM and ask him directly... but you've been here since '06 and you know that - right?
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3 members found this post helpful. |
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11-23-2013, 08:06 AM
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#4 |
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Senior Member
Join Date: Nov 2009
Posts: 1,156
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That is not that long. I believe it takes that long....and then you wait like 10 days to get your beans. He should be with you shortly...when I emailed him...he took a few days to respond...they must get hundreds of emails per day...maybe more.
I would hold on tight. TpM |
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11-23-2013, 10:59 AM
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#5 |
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Senior Member
Join Date: Nov 2013
Posts: 2,872
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THEY SOMETIMES HAVE PROBLEMS WITH THE POST OVER THERE ALSO...THE SBOO AND SBAY ARE 100% PERFECT WITH MY ORDERS...THERE HAVE BEEN MANY TOO.....I HAVE HAD EM TAKE 6 DAYS AFTER MARKED PAID, UP TO 5 WEEKS FO DELIVERY.....NEVER HAVE I EVER LOST MY $$$..HOPE THIS HELPS ...DJ
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1 members found this post helpful. |
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11-23-2013, 02:32 PM
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#6 | |
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Finding my way back home
Join Date: Oct 2006
Location: Free flowing, happily lost in thought.
Posts: 5,881
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Quote:
Multiples are flagged as spam or something like that. 
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2 members found this post helpful. |
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11-23-2013, 05:24 PM
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#7 | |
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automeister
  
Join Date: May 2013
Location: the best place on earth
Posts: 5,589
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Quote:
Be patient, grasshopper....your order will arrive in good shape!!
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Seeds have the power to preserve species, to enhance cultural as well as genetic diversity, to counter economic monopoly and to check the advance of conformity on all its many fronts. Michael Pollan Happiness held is the seed; Happiness shared is the flower. John Harrigan Instant gratification takes too long. Carrie Fisher - RIP. afterthought autos We are passionate breeders of unique quality cannabis autoflower hybrid seeds at down to earth prices; now 11 years running! https://www.icmag.com/ic/forumdisplay.php?f=65770 
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1 members found this post helpful. |
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11-23-2013, 06:14 PM
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#8 |
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Member
Join Date: Mar 2012
Posts: 366
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Keep the faith imo...
Some things that must be considered regarding the efficiency of any business. - How big is the staff? - How many orders are they trying to fill? - How many E-mails do they get each day? - How much of their product do they have on hand vs. having to order and receive at their source prior to shipment? All of these things plague every business, and will often times interfere with the timeliness of any given business interaction. Giver' more time and I'll bet a case of doughnuts you get your product.
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Never puked, fought, blacked out, or woke up in a puddle of my own urine due to cannabis. Can't say the same for alcohol.... |
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1 members found this post helpful. |
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11-23-2013, 06:26 PM
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#9 |
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To Have More ... Desire Less
 
Join Date: Sep 2008
Posts: 10,983
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holiday mail time..... ALWAYS slower than the rest of the year.....
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i got a river for a soul... Darlin' I'm a nightmare... Dressed like a daydream~~~ |
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1 members found this post helpful. |
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11-23-2013, 07:59 PM
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#10 |
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Member
Join Date: Feb 2006
Posts: 51
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thanks guys. I'll chill out and wait.
DG |
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1 members found this post helpful. |
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