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Old 06-05-2011, 04:02 AM #1
Nor'Easter
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What is wrong with my external drive?

I have Dish network, and got a good deal online on a 2 TB external drive. After the fact, I learned they don't advise using a drive bigger than 1 TB, why I am not quite sure. Yet, when I got it, it recognized it, let me format it, and in a few months I had only about 700 GB left. The way I tape shows, I need the 2 TB and then some!

now, after an update, the damn thing doesn't pull up anymore! I either get that it does not recognize it, or it acts like it is going to work and then when you click on "Manage Device", it freezes with a black miniscreen, which after a long pause just pulls up the TV station I was previously viewing. And I cannot abort this (get back the full screen) without pulling the plug on the external drive.

If it does pull up and I click on "send to device" instead of managing it, I can send to it and it does so sucessfully and gives the proper amount of GB left, but it won't pull up! It seems like the external now thinks it is another Dish Receiver! How do I correct this and watch or at least salvage/transfer what is on it?

thanks in advance!
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Old 06-05-2011, 07:24 AM #2
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Old 06-05-2011, 08:18 AM #3
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I'm gonna go out on a limb and guess that's why they don't recommend using a device with your specs?
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Old 06-05-2011, 06:20 PM #4
Nor'Easter
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OK HAHA
now that the jokes are out of the way, any serious answers? It was working since I got it, every once in a while I had to try twice before it recognized it but for the most part problem free for at least a couple months until now. Any way to fix it or at least retrieve info on it? It is in some kind of Dish Network format so not everything recognizes it. I tried attaching it to my Mac and it says it is in an unsupported format or something like that. I try attaching it to the old 2002 PC I have, and it does not pull up a new icon like it does with my other external drive. Yet it said new hardware and recognized it at first. This is so frustrating, I have so much good stuff that I don't want to lose.
Surely, users of this forum are obviously computer users, and someone must be knowledgeable enough to help me! THANKS
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Old 06-06-2011, 04:22 AM #5
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anyone? come on now someone must know something! It's not like it didn't work right from the start, it worked for 2 months or more. any helpful ideas please?
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Old 06-11-2011, 05:30 AM #6
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ok at least 6 more people have viewed this page and still no ideas? I can send one program to the device, but I try any more and I get an error message. And I still cannot access it. please help me!
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Old 06-11-2011, 06:17 AM #7
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that hard drive doesn't give a damn about you
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Old 06-21-2011, 08:27 PM #8
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ok I guess no one cares that is too bad, I think I am fairly well-liked here and thought someone would take the time to answer my question fully and honestly. I guess I was wrong. thanks :(
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Old 06-21-2011, 08:32 PM #9
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I Have hd many USB drives die on me. It always ends up being the connection of the HD.Take the HD out of the case and inspect the conection. I had 1 1tb HD that had a terable conetion so I had to buy another case for it and it fixed the problem.
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Old 06-21-2011, 08:39 PM #10
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well, it's not really about if you're liked here or not I don't think? I don't think many of us here know how to help you with your tech problem. You could try some computer forum site that would perhaps be able to help you better.

hope you get it fixed.. would be a drain to lose all your files.
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