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Old 03-18-2010, 09:37 AM #1
scribner1987
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CC HOLD DECLINE awaiting card transaction

I made several orders (from Dutchgrown) my first day and the first three packs came but the next three packs says CC HOLD DECLINE. I used the same ccard, the same day as the ones that went throu ok. I really want the packs i orderd because they are not available anymore. Any HELP out there please???



Old 03-18-2010, 04:34 PM #2
Dutchgrown
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Thank you for your interest in DGS. I'd suggest you contacting support by email. I simply can do nothing about order enquiries....that is a SeedBoutique staff function, things work much better that way.


SeedBoutique support: orders@seedboutique.com


Thanks!!!
DG
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Old 03-19-2010, 01:26 AM #3
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Like I told you in another thread.....
If you want you can send in your order number through the mail and they will still honor it. I just did this when my Witches Weed order got declined because of CC. I just sent in order form with order # and BAM, Witches Weed was at my door in a week. I used Fed Ex, I suggest you do the same thing.
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Old 03-19-2010, 09:20 PM #4
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Sounds like good advice Bulldog.

Thanks!
DG
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Old 03-22-2010, 11:33 PM #5
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I would not stress~ it happen to me a few times ~Actaully happened to me again today......When you make over sea orders , in a row it happens .. my first order was just some Hawaiian snow yesterday , but then today made a almost 500$ order for 2 more packs of Hawaiian snow,Dgz diesellrella, wally duckfoot and a pack of HTC Jamaican jam~ its happened to me before and usually after a day or so they will release my funds to where they need to go !!

But this is like the 3rd time in a the last few years it has happened !!!

Its best to make 1 big order for the bank to let it go threw~> to the redcoats
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Old 03-23-2010, 11:56 PM #6
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I'm sure SB has fraud preventative measures in place regarding cc's that might come into play in these types of situations.

Always best to keep in touch via email with support about any order matters.
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