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Old 12-06-2018, 05:44 PM #11
figment58
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Ok J. Thanks a lot for following up. It's appreciated. I got the email saying the order is a go.
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Old 12-06-2018, 07:02 PM #12
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Ok J. Thanks a lot for following up. It's appreciated. I got the email saying the order is a go.
Figment
Thanks but this time I have not done anything, just I confirmed the info from the support team. They are always managing everything related to Seedsman, not just incidents, so they receive all sorts of varied questions, you can not imagine what people can get to ask, from the most obvious to the most outlandish. In addition to all the incidents that usually come, from problems with payments, confusions of new customers, shipping problems due to special situations (currently strikes in Canada), and sometimes our human error. All this means that sometimes the answer can not be as fast as we would like. Making some customers impatient and open a 2nd or 3rd ticket .. which is dramatically increasing the global questions to answer. And November has been the maximum madness with the two unbeatable offers of Halloween and Black Friday, to this add the incidences for ALL the CANADA orders due to their strikes. And well, just say that in Seedsman we work to give the best service at the best price .. and we are proud to do it!!
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Old 12-06-2018, 08:46 PM #13
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And well, just say that in Seedsman we work to give the best service at the best price .. and we are proud to do it!!
You're doing pretty well


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Old 12-14-2018, 06:23 PM #14
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Two weeks and counting (10 working days if you like) from order paid, no communication on this delay and no reply from 'customer service'...


Expected better from past experience.



Not a happy customer.
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Old 12-14-2018, 06:38 PM #15
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Please dont share ship ID open here.
We need safety. Many of uss


We dont want know sender or receiver
ERASE ALL THIS PLEASE


we need safety , not all have this legal.


I know you are going feed birds with this seeds anyway


Dont stop the party.
We know post takes couple DAYS extra times when a company has party prices.



You understund this please
Dont send ID,s this is sick only


also VENDORS

hAve a message WE GOT SUPERB LOTS ORDERS WHEN WE HAVE BLACKFRIDAY bla bla,

we work best, 2days more maybe, please
thanx



Anyway PEACE

Dont share it please


Vendors must have secret also.
Take this in PM or email better


I want this run smooth for all only
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Old 12-14-2018, 08:17 PM #16
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Originally Posted by pangolin View Post
Two weeks and counting (10 working days if you like) from order paid, no communication on this delay and no reply from 'customer service'...

Expected better from past experience.

Not a happy customer.
Hi pangolin, you talking about? waiting to get sent or get received? thanks!!
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Old 12-14-2018, 08:21 PM #17
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Hi J


I am waiting for the order to be sent. It was marked as 'paid' two weeks ago.
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Old 12-14-2018, 08:30 PM #18
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Hi J


I am waiting for the order to be sent. It was marked as 'paid' two weeks ago.
Ok, sorry to hear, please PMme, and going to see what happening.. Thanks!!
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Old 12-14-2018, 08:56 PM #19
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Thank you for the reply J


PM sent.
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Old 12-14-2018, 09:21 PM #20
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please dont show alll ok
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