Originally Posted by SandyFantasyman
I thought I'd let you know about troubles with your ordering process, but apparently this isn't the place to do it.
It's all good. I'll just find a new supplier.
I thank you for the information, I am here to help in everything I can, but everything related to orders must be processed through support .. I can not handle customer data, I also not have access or knowledge about possible changes or problems That are happening at that moment, I only have access to a account to make orders of our promos. And with that account I test when someone has a problem. If I see everything correct, the only thing I can recommend to you is to contact support. I'm sorry that you dislike it, but good companies have support services for these things. Or is that in your work you can access any information or things that are not your specific task? I would like you to understand that every worker has his / her function. Support is to solve problems, I have informative tasks, strains that we sell, promotions and general questions, but problems with orders escape my functions and knowledge.. I wish you a good store hunting..